You can cancel your order online before the product has been purchased by our associates. Your entire order amount will be refunded in case paid in online.
In case your product has been shipped but has not yet been reached you, Kindly contact associate or Contact Us. Unfortunately, an order cannot be cancelled in case a delivery has already been made.
Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same.
Once the cancellation made, it may take up to 7-10 business days for the respective banks to process the refund.
Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by ReachSimple
If you have received a damaged or defective products, you can return it to get a replacement within 2 days of delivery at no extra cost